Reliable Domestic Shipping (Australia):
- Same-Day Dispatch: Orders placed before 2:00 PM (Mon - Fri) are dispatched the same day via eParcel Post with tracking. Orders placed after 2:00 PM are shipped the next business day.
- 24-Hour Dispatch, Not Delivery: While we strive to ship orders within 24 hours, delivery times depend on Australia Post and other factors beyond our control. Express Post is not available.
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Flat-Rate Shipping: Enjoy a flat rate shipping fee with eParcel Post, with estimated delivery times of 2-4 days to Australian Eastern Capitals. Delivery to rural and remote areas may take longer.
Upgrade to eParcel Express:
- Express Shipping Option: Upgrade to eParcel Express at checkout for faster delivery. This method ensures next business day delivery to most locations Australia-wide (note: delivery to non-metropolitan areas may take longer).
Delivery Timeline:
- Prompt Delivery: Orders received and paid for before 2:00 PM (AEST) on business days are dispatched the same day.
- Next Business Day Delivery: Expect next business day delivery if your destination is within the Express Post Delivery Network.
- Order Processing Notification: If there are any delays (e.g., if an item is out of stock), we will contact you within one business day.
Shipping to New Zealand:
- Custom Shipping Quotes: For shipping to New Zealand, email us a list of items and your delivery address at travelgear.com.au@gmail.com or call us at 0412 333 115 for a shipping quote. We're here to help!
Additional Information:
- Learn More: For detailed Australia Post shipping times, visit their website. Scroll down to the bottom of the page and click on the "+" on the right of "express post delivery postcodes."
Warehouse Location:
- All orders are dispatched from our centrally located warehouse: 1 Pillapai St., Charlestown, NSW 2290, Australia.
Why Choose Travel Gear?
- Trustworthy Service: We are committed to providing reliable and prompt shipping services.
- Customer Satisfaction: Our easy and hassle-free returns policy ensures you are satisfied with your purchase.
- Comprehensive Support: Our customer service team is always ready to assist you with any queries.
Contact Us:
- Email: travelgear.com.au@gmail.com
- Phone: 0412 333 115