Pacsafe Metrosafe X Vertical CrossBody Bag
Pacsafe Metrosafe X Vertical CrossBody Bag - Carbon is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
Return and Refund Policy
Return and Refund Policy
Welcome to Our Easy Returns!
Your satisfaction is our priority. If you're not completely happy with your purchase, you can return it even if you simply change your mind. Just follow our returns process to ensure a smooth experience.
How to Initiate a Return:
-
Contact Us First: Before sending back any products, please contact our customer service team to obtain a Return Authorisation Number (RAN).
- Email us: shop@travelgear.com.au
Include the following information:
- Your order number
- Details of the product(s) to be returned
- Reason for the return
Special Exceptions for Personal and Food Items:
For health and safety reasons, we do not accept returns for change of mind on personal or food items unless the item is faulty, significantly different from what was shown to you, not performing as expected, or in breach of manufacturer's warranties or consumer guarantees.
Non-returnable items include, but are not limited to:
- Personal Items: Pillows, eye masks, face masks, gaiters, sleeping bags, sleeping mats, sleeping liners, water bottles, mugs, hair appliances, manicure sets, ear plugs, earbuds, headphones.
- Food Items: Back Country Cuisine Freeze Dried Food, Outdoor Gourmet Freeze Dried Food.
Note: Freeze Dried Foods must be stored correctly to ensure longevity. Once they have been in your possession, we cannot verify their handling or storage, thus we cannot return them to stock.
Returns at Our Expense:
We will replace, refund, or credit any product at our expense under the following conditions:
- You received a damaged or faulty product (claims must be made immediately upon receipt).
- We sent you the wrong product.
- We did not meet fair trading requirements as governed by Australian law.
Shipping Returns:
- If you received a product via Australia Post, our customer service team will email you a RAN.
- Use Australia Post Registered Post to return the package to avoid loss. Once we receive the parcel, we will refund your shipping costs.
Returns at Your Expense:
We accept returns even if:
- You've changed your mind about the product.
- You made an incorrect choice.
- You failed to verify and accurately provide information when placing an order.
Conditions:
- Claims must be made within 30 days of receiving your product.
- Items must be in 100% resaleable condition. Used or imperfect items are not eligible for return.
- A restocking/admin fee of up to 20% of the item value may apply.
Shipping Your Return:
You can choose your preferred delivery method (Australia Post or courier). Ensure you use Registered Post to avoid loss.
Return Authorisation Number (RAN):
A RAN is required before returning any product. Once issued, the package must be returned within 14 days. All products must be in original, unmarked packaging, including accessories and documentation.
Replacement and Refund Process:
- Replacement: A replacement product will be shipped at our expense once we receive the returned product. Delivery time is based on product availability on our website.
- Refund/Credit: Refunds include all shipping and associated costs. No refund/credit will be issued until we receive the returned product. Refunds will be processed via the same payment method used for the purchase.
Need Assistance?
If you have any further questions regarding our returns policy, please contact our Help Centre. shop@travelgear.com.au
Pacsafe Metrosafe X Vertical Crossbody bag is a stylish modern bag in the crossbody style, with anti-theft features.
The Pacsafe Metrosafe™ X Vertical Crossbodyrbag is perfect for keeping necessities and electronic gadgets close to hand, whether it is in your daily routine or when travelling. It will fit up to a 12" computer, phone, wallet and small compact camera, and will not weigh you down.
The Pacsafe Metrosafe X Vertical Crossbody has a main zippered compartment, as well as a front zippered compartment with smart zipper security. There is a front flap with magnet to close the top, for ease of use and extra security.
The bag has exomesh security slashguards, as well as the carrysafe strap which both help prevent slashing and cutting to get into your bag.
Anti-theft features include:
- exoMesh Slashguard
- turn n lock security hook
- Roobar locking system
- Lockable zips and cut-resistant materials protect your belongings
- Cut resistant anchor strap secures around a fixed object to protect your bag
- RFIDsafe™ blocking pocket protects your credit cards and passport against unwanted scans
- Magnet closure keeps things shut while on the move
- Fits a 10" tablet in a padded sleeve for extra protection
Additional features:
- Internal pockets to keep your gear organised
- External attachment points for small items like pouches, locks, or rain covers
- Internal attachment point for wallets and keys
- Pen loop for easy storage
- Side pocket for quick access to a reusable water bottle or small umbrella
Colour Carbon, Dark Denim
Dimensions 28.5cm x 20cm x 9cm
Weight 520 grams
Volume 6 litres
Strap Length 75 cm
Materials 600D Recycled polyester (main material) 150D Recycled polyester(lining)
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.